Privacy Policy
Introduction
This privacy policy explains how personal information is collected, used, and protected when you interact with my website, newsletter, and digital products.
I am committed to protecting your privacy and handling your data transparently and responsibly.
This policy is designed to comply with the UK General Data Protection Regulation and the Data Protection Act 2018.
Who I am
This website and related services are operated by Carer Mentor, VLChin Ltd.
If you have questions about this privacy policy or your personal data, you can contact:
Email: vlchin@carermentor.com
What data I collect
Depending on how you interact with my work, I may collect the following information:
Name
Email address
Payment information (processed securely via payment providers)
Purchase history
Communication preferences
Messages or correspondence you send
I only collect information necessary to provide my services.
How your data is collected
Your data may be collected when you:
subscribe to my newsletter
purchase a course, membership, or digital product
register for workshops or events
contact me by email
interact with my website
Platforms that process your data
I use trusted third-party platforms to run my business. These may process your data on my behalf.
These may include:
Podia (courses, memberships, and digital products)
Substack (email newsletter and subscriber management)
Notion (data and subscriber management)
Stripe (secure payment processing)
PayPal (payment processing where applicable)
These providers operate under their own privacy and security policies.
Why I collect your data
Your information may be used to:
deliver newsletters or written content
provide access to courses or memberships
process payments and purchases
communicate about events or updates
improve the services and content I provide
I do not sell or rent your personal data.
Legal basis for processing data
Under GDPR, personal data is processed under the following lawful bases:
Consent
When you subscribe to a newsletter or opt in to communications.
Contract
When you purchase a product, course, or membership.
Legitimate interest
To operate and improve the services I provide to readers and customers.
Email communications
If you subscribe to my newsletter, you may receive emails containing:
essays or written content
updates and announcements
invitations to workshops or events
occasional information about offers or products
You can unsubscribe at any time using the link included in every email.
How your data is stored
Personal data is stored securely using trusted platforms and industry-standard security measures.
I only retain personal data for as long as necessary to provide services or comply with legal obligations.
Your rights
Under GDPR, you have the right to:
request access to your personal data
request correction of inaccurate data
request deletion of your data
object to certain processing activities
withdraw consent at any time
To exercise these rights, please contact me using the email listed above.
Updates to this policy
This privacy policy may occasionally be updated to reflect changes in services or legal requirements.
The most recent version will always be available on this page.
If you’d like, I can also help you create two additional pages that strengthen GDPR compliance for creator businesses:
Terms and conditions (for courses and memberships)
A simple cookie policy
These pages together form the basic legal foundation most online creator businesses use.
Substack Privacy Policy
Podia Privacy Policy
Notion Privacy Policy
Data within my Notion is not shared with others.